After installing your IDEX Pro tracking code, it’s important to confirm that everything is working properly.
The easiest way to verify a successful installation is by watching for a confirmation email. Once your code is added correctly, our system will automatically send you a notification.
Here is the example email you will receive:
Your Name,
Congratulations, you have successfully installed your code on your site <your site here>! We now see traffic from your website.
We are happy to have you with us and that you have taken the time to install your code. You should start to see your email leads coming in anytime now.
Contact us, at support at idexpro.com, if you have any questions or problems.
Happy Selling!
The Team at IDEX Pro
What to Do Next
Once you receive the confirmation:
- Allow some time for leads to begin populating
- Check your dashboard regularly for new visitor activity
- Ensure your notification settings are configured correctly
- Upload your existing database to the Known Customer list (unless you have chosen otherwise)
Didn’t Receive the Email?
If you haven’t received the confirmation email within a reasonable amount of time:
- Double-check that the tracking code is installed on all pages of your website
- Make sure there is active traffic visiting your site
- Verify that the code was added correctly (no missing or altered characters)
- Confirm a cookie manager is operational on your site to meet the consent criteria
If you’re still unsure, reach out to support for assistance.
Receiving the confirmation email is the first sign that your IDEX Pro system is working as expected—once it arrives, you’re ready to start turning website visitors into actionable leads.